This news is so disgusting that it’s barely worth the dignity of a comment.
Philly.com is reporting that the Philadelphia Department of Veterans Affairs used a training slideshow in order to instruct its employees how to “deal” with veterans at their facilities. The training guide was titled “What to Say to Oscar the Grouch – Dealing with Veterans During Town Hall Claims Clinics,” and it came complete with actual depictions of veterans as Sesame Street‘s Oscar, including his trash can.
One slide included a sign hanging from Oscar’s can that read “CRANKY.” Another said “100% GROUCHY, DEAL WITH IT,” along with a warning that veterans can be “potentially unrealistic.”
The presentation also reportedly included “tips” on how you can tell when a vet is about to have an “outburst,” such as being “accusatory, agitated, demanding, or unfocused,” according to The Washington Times.
When the news of this event broke — that is, when the Philadelphia VA got CAUGHT — they finally issued an apology…sort of. It was more of a “clarification”:
“The training provided was not intended to equate veterans with this character, said spokeswoman Marisa Prugsawan. “It was intended to remind our employees to conduct themselves as courteously and professionally as possible when dealing with veterans and their concerns.”
Well, at least this terrible story came to light. After all, now we know who the real TRASH is.
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